Privacy Policy

1. Who we are

Jall Technologies (“we”, “us”, “our”) is a software development company based in Cape Town, South Africa. This policy explains how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and, where applicable to visitors outside South Africa, other relevant data protection regulations.

2. Information we collect

We collect personal information you provide directly to us, including:

• Contact form submissions: name, email address, phone number, company, and message content
• Job applications: name, email, phone, LinkedIn/portfolio links, cover letter, and resume
• Newsletter subscriptions: email address

We do not knowingly collect information from children, and our services are not directed at children.

3. How we use your information

• To respond to inquiries submitted through our contact form
• To evaluate job applications
• To send newsletter updates, only to subscribers who have opted in
• To improve our website and services
• To comply with legal obligations

4. Legal basis for processing

We process personal information on the basis of your consent (e.g. submitting a form), the necessity to take steps toward a contract at your request (e.g. a project inquiry), or our legitimate business interests, in each case in a manner that does not override your rights as a data subject under POPIA.

5. Data retention

We retain contact and application submissions only as long as necessary for the purpose they were collected for, or as required by law. You may request deletion at any time (see Section 7).

6. Data sharing

We do not sell personal information. We may share information with service providers who process data on our behalf (e.g. our hosting and database providers), bound by confidentiality obligations, or where required by law.

7. Your rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at hello@jalltechnologies.com.

8. Security

We apply reasonable technical and organizational measures to protect personal information against loss, unauthorized access, and disclosure. No system is completely secure, and we cannot guarantee absolute security.

9. Cookies

This website may use essential cookies required for basic functionality. We do not currently use third-party advertising or tracking cookies.

10. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

11. Contact

For any questions about this policy or how we handle your personal information, contact us at hello@jalltechnologies.com.